Shipping

Shipping Costs & Delivery Schedule

Continental U.S.

• $6.95 Flat Shipping Rate for ANY size order.
• There is an additional $2.95 charge for Residential Deliveries and $9.00 for C.O.D. orders.

Alaska, Hawaii, APO/FPO & International Deliveries
All orders going to Alaska, Hawaii, or APO/FPO are subject to a $15.00 Surcharge, plus actual shipping charges. These orders are shipped via US Postal Service Priority Post. At this time, Marlo Beauty Supply is not processing orders outside the United States.

Actual shipping charges are based on the weight of the order and the method of shipping. Due to the chemical content or manufacturer restrictions, certain items cannot be shipped. Customers will be contacted via email if their order contains any such items. They will also be notified of exact shipping charges, all of which must be approved by the customer within 5 business days.


Shipping Times
All orders that are received by 5pm EST are shipped from the Marlo Distribution Center within the same business day via UPS (orders received after 5pm EST on Friday's are shipped with UPS on Monday). For delivery transit times, see our UPS Transit Time map below. All orders will receive an e-mail confirmation when order is placed and when order is shipped.




Large Furniture Orders
Large furniture orders may have to be delivered by Common Carrier. They will deliver to your building dock or outside door. You are responsible for unloading the order from the freight carrier's tailgate to your premise.

“No-hassle” Returns
Marlo Beauty Supply has one of the best return policies in the industry, our 30-day No Risk Guarantee.

Whatever the reason may be, we will accommodate your needs. We can quickly replace the product, issue a full credit or give you a complete refund for product (shipping not included). No hassle! And we will even cover the return shipping charges.

We will take all returns of unwanted merchandise from Marlo Beauty Supply with an Authorization Number that will be provided by our Customer Service Representatives within 24 hours of when your claim is reported. This will ensure speedy processing of your credit request.

If you have any questions or product inquiries, please call us at 800.333.9499 or e-mail us (link to customerservice@marlobeauty.com).

On items returned after 30 days, there will be a 15% re-stocking fee and customer is responsible for shipping the product back.

Sales Tax
Marlo Beauty Supply charges 6% sales tax to Michigan customers only.