Color Consent Form
Color Consent & Waiver For Professionals & Salon Owners
What do you do when a new client walks in with mermaid hair and wants to go silver in one sitting? Or her color is clearly "box black" and she wants to go platinum blonde? Every cosmetologist has experienced something along these lines… a client who wants a faster than normal processing or for you to create a color miracle on hair that's been damaged and abused on multiple levels.
While not every stylist chooses to use these types of forms, many find that having a color consent agreement for each new client can be extremely helpful in these instances. Though they are not designed as legal protection, color consent forms serve as a method of spelling out your policies. Not only can they help you communicate the importance of your client's color history, but they can also create a shared understanding of their hair goals versus reality. Is the style or color your client wants actually achievable based on the condition of their hair? Is a patch test required based on the client's prior sensitivities or simply suggested as standard protocol?
How To Have An Effective Hair Coloring Consultation
Consultation is the time for you to gather all of the necessary information to create a shared vision for your client's hair. This is the best time to communicate openly with your client whether their desired look is possible and what time frame is required to reach that goal.
What are your client's expectations? Ask them to create a Pinterest board or bring photos of the style/color they're hoping to achieve. Give honest feedback. Is this possible in one visit or will it require multiple services? Will creating the look compromise the integrity of your client's hair? Always give your honest, professional opinion about the color & style and make suggestions regarding alternatives or modifications if necessary. Use picture portfolios and color swatch books as needed.
Performing both a strand and patch test will allow you to accurately assess the current condition of your client's hair. These two very simple steps can help minimize surprises due to a 'forgetful' client.
REVIEW TIMING & COST
Make sure that both you and your client have enough time available for the day's services- give realistic time and cost estimates so you both know what to expect. Include treatments & color service additives as needed, depending on the level of damage and necessary repair.
At home care products are not only a great way to boost profits in your salon, but they also help ensure that the results you are working hard to create are not ruined by the use of OTC retail hair products. Teach your client how the products you are recommending in the salon will help them achieve and maintain the look they want.
Every client that exits your salon is a walking advertisement for your services. Taking the time for a proper consultation is your opportunity to build a successful experience for your client and create a dedicated clientele. See our suggested color consent form for ideas on how to implement this process in your salon.